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General Terms and Conditions for Applicants and Clients

Integrations

Allows the user to track time on the go,

Automatic tracking

Automatically track the amount of time spent on different tasks

Reports

The app generates detailed reports.

Manage your team

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Task categorization

The app allows the user to categorize tasks into different projects

Automatic reports

These reports can be exported in a variety of formats

PLEASE READ THESE TERMS OF USE AGREEMENT CAREFULLY AS THEY FORM A BINDING LEGAL AGREEMENT BETWEEN YOU AND LAZEE. CONSENTING TO THESE GENERAL TERMS AND CONDITIONS SHALL ALSO INCLUDE CONSENT TO THE PERSONAL DATA PROCESSING PURSUANT TO THE RELEVANT GUIDELINES, WHICH ARE INSEPARABLE PART THEREOF.THESE GENERAL TERMS AND CONDITIONS ARE MANDATORY FOR BOTH, APPLICANTS AND CLIENTS

Definitions

We / Us or Lazee – a platform operated by Lazee Technologies Ltd., a limited liability company incorporated under Bulgarian law with EIK 207208582. The platform will be available online at www.lazee.app and can be downloaded as an application.
Applicant
– legal entities and/or individuals that have applied for registration (opening an account) with Lazee, but whose registration is not completed yet.
Clients – legal entities and/or individuals that have undergone successful registration on Lazee and provide services to the public through Lazee.
Customers – legal entities and/or individuals that access Lazee (whether registered or not) to use the services provided by the Clients.
Services – intangible goods that are produced and consumed simultaneously. Services include various activities, procedures, treatments or similar provided by the Clients to the Customers or third parties nominated by the Customers. Some of the Services may also include the provision of tangible goods.
Booking – is making an appointment through Lazee by either Customer or Client, for the use of Services.
Site – is the website with the address www.lazee.app.
Lazee Contents – that part of the information on the Site and in the app that is posted and controlled by Lazee.
Client Contents – that part of the information of the Site is posted and controlled by the
Client.Stripe – a payment services provider dba www.stripe.com that is approved by Lazee to act as an acquirer on behalf of the Clients for receiving card payments made by the Customers.

Use of Software

The software, the Site, and the Lazee Content are protected worldwide by copyright laws. Subject to these Terms and Conditions, Lazee grants the Clients a limited license to reproduce portions of Lazee Content solely as required to use the Lazee website and application for the Client’s personal or internal business purposes. Unless otherwise specified by Lazee in a separate license, your right to use any Lazee Content is subject to these Terms and Conditions.

Use of the Lazee software is governed by these Terms and Conditions. Lazee delivers the Software via download (if you use the app) and Lazee will not provide you with any tangible copy of the Software. Subject to your compliance with the Terms and Conditions, Lazee grants you a non-assignable, non-transferable, non-sublicensable, revocable, and non-exclusive license to use the Software on device(s) you own or control solely for your personal or internal business purposes. Because the Software is locally installed, you are responsible for the security of the device on which it is installed, including ensuring that you keep anti-virus software current and otherwise protect the device on which the Software is installed against malware. Lazee is not responsible for any loss or damages – including loss of funds or lockout from accounts accessed via the Software – resulting from your failure to keep the device on which the Software is installed safe and free of any malware. Lazee cannot recover passwords or unlock account information stored on the Software in any circumstances, including if the Software is compromised by malware on your device(s), and it is your sole responsibility to take all reasonable precautions to secure and backup your copy of the Software and the information stored on it.

Updates. The app software and Lazee Contents are evolving and you may be required to accept or install updates to the app software or Lazee Contents or update third-party software (i.e., browsers or OS) to keep using Lazee or Lazee Contents or access their latest features, including security updates. We may update the app software and Lazee Contents at any time, without providing notice.

By accessing Lazee, you agree not to:
a) frame or enclose any trademark, logo, or other Lazee Content, (including images, text, page layout or form);

b) use any metatags or other “hidden text” using Lazee’s name or trademarks;access the Lazee platform, app or software to build a similar or competitive site, services, or software;

c) copy, reproduce, distribute, republish, download, display, post or transmit any Lazee Content except as expressly permitted herein;

d) remove or destroy any copyright notices or other proprietary markings contained on Lazee or in Lazee Content.

Registration of Clients

Applicants may apply for registration on Lazee via email, or social media account, during which Applicant will provide personal data (including, but not limited to, names, date of birth, email address, gender, profile picture etc.) and business data (business firm and/or trademark, phone, physical location, industry, registration number, VAT number etc.). All personal data and all sensitive information will be processed and handled by Lazee in accordance with the applicable law.

Depending on the type of the Applicant’s business, Lazee may at its sole and independent discretion decide to conduct an in-depth due diligence upon the respective Applicant in accordance with the AML guidelines and standards valid as of the time of the application. In such case, the Applicant will be obliged to assist, support and provide Lazee with each and all of the additionally requested documents and information. If the Applicant fails to do so, or if the due diligence results are not satisfactory to Lazee, Lazee may reject the Applicant’s application and the Applicant will be not entitled to compensation for any damages or lost profits arising out of this.

If Lazee decides to proceed with the onboarding of the Applicant, Lazee will automatically initiate a registration with Stripe on behalf of the Applicant. Applicant’s consent therefor and Applicant’s authorisation to Lazee to initiate the registration of the Applicant with Stripe is deemed given with the submission of the application form (i.e. with accepting these Terms and Conditions). If a formal authorisation is required, the Client shall grant this auhtorisation without unnecessary delay.

After Lazee have initiated the Applicant’s registration with Stripe, the Applicant shall proceed with the registration process with Stripe directly. Applicants are expected to make a feasible effort to complete the Stripe registration within short terms. It is understood that it is the sole responsibility of the Client to follow and complete the application process with Stripe until successful onboarding. Lazee cannot be held liable for any delay and/or rejection by Stripe of the respective application, therefore, any loss resulted due to this.

Subject to the successful registration of an Applicant with Stripes, Stripe’s terms and conditions available on www.stripe.com will become an inseparable part of these General Terms and Conditions.

Should an Applicant be unable to complete its Stripe registration, Lazee can still onboard this Applicant. In such case, the Applicant will be able to receive only cash payments, respectively – to pay the monthly subscription fee for cash payments.

An Applicant becomes a Client in terms of these General Terms and Conditions upon successful completion of the registration procedure with Lazee.

After the Applicant becomes a Client, the Client can also invite their employees who are working for them to open sub-accounts within the scope of the Client’s account with Lazee. The invited employee must register separately via the invitation link specific to the Client. The Client can customise and determine the details of the services each employee will offer. The Client will be able to see, on the app, each of their employees’ statistics like the number of bookings (upcoming, past, cancelled, etc.), how much they are bringing to the business, reviews posted by Customers etc. Each employee will be able to see similar information only for themselves and not for other employees. Client agrees that the registration of employees does not constitute any direct relationship between Lazee and the respective employees and Lazee cannot be held liable for any damages occurred to the employees as a result of their registration and/or the use of Lazee.

Client’s Responsibility for the Services Provided

Clients are responsible for all data and information provided or uploaded to Lazee, whether publicly posted (i.e., in a user forum, if applicable) or privately transmitted (i.e., to us in connection with a Service request made by a Customer) (Client’s Content). Clients are solely responsible for the accuracy and completeness of Client’s Content they submit and represent and warrant that they have all rights required to post such content. We may, in our sole discretion, delete any Client’s Content that we determine violates these Terms and Conditions. To the extent that Clients provide us with or we may have access to any information that allows us to identify a Customer or any other individual in connection with Client’s use of Lazee, we will preserve, safeguard, and use such information as outlined in our Privacy Policy.

Clients represent and warrant that the information they have submitted as Applicants is true, complete and authentic. Clients are entitled to provide only Services within the scope defined in their onboarding application and/or shared in writing during the application process. Providing Services outside the declared scope is allowed only with the prior written consent of Lazee. Such consent may be subject to the provision of additional documents and/or information by the Client.  

Clients are under the obligation to post on their Lazee profiles only information substantially relating to the Services. Any further information could be restricted by Lazee unilaterally.

Clients will provide the Services with due care and in full accordance with the applicable laws, rules, guidelines and regulations.

Clients bear the whole responsibility for the quality of their Services towards Customers and/or third parties nominated by Customers. To be able to monitor the fulfilment of this obligation, Lazee will have the right to access the Client’s profile to check the Customer’s reviews, complaints and satisfaction levels. In addition, Lazee will be entitled to monitor the successful chargeback rates of the Clients. As a result of such review, at its sole and independent discretion, Lazee may decide that the particular Client is not operating its business and is not providing Services with the due quality. In such case, for reputational reasons, Lazee will be entitled to restrict and/or suspend the Client’s account and the Client will not be entitled to any compensation for damages resulting from this.

With regard to Services provision, there is a direct relationship between the Client and the Customer only. Clients represent and warrant that there is no direct relationship between Lazee and Customers with regard to the Services provided by Clients to the Customers. If a Customer, or a third party nominated by a Customer, has a claim against Lazee in relation thereto, Client is obliged to protect Lazee from such claim with all possible means and/or to provide to Lazee full compensation for any material and/or immaterial damages occurred as a result of such successful claim.

Bookings

Clients are generally obliged to use the Lazee Booking system and software, which will be available to them upon their successful onboarding on the platform.

Lazee Booking system will be available to all Clients and Customers using Lazee.

Such a system should allow Customers to make Bookings via Lazee, but also Clients to make Bookings on behalf of Customers using Lazee.

If a Customer makes a Booking with a certain Client, the Client will receive an electronic notification about the Booking. In such cases, the Booking is deemed automatically accepted and confirmed by the Client to the respective Customer and Lazee.

If a Client makes a Booking on behalf of a Customer (a) the Customers registered on Lazee will get a notification to confirm the appointment and to choose the payment type; and (b) the Customers that are not registered on Lazee will receive either an email or an SMS (this will be only available if the Client has subscribed and has paid the monthly subscription to allow cash payments).

Once the Booking is made, both the Customers and the Clients can make up to 1 (one) modification to the Booking (changing the service type, date or time, or staff). The Client shall make endeavours to make use of this right on an exceptional basis only. If a Client systematically modifies and amends confirmed Bookings (i.e. more than 3 (three) times weekly), Lazee will be entitled to restrict the Client’s account or even to ban the Client.

Cancellation of a Booking is generally allowed to Customers and is not associated with payment of any fees if done at least 24 hours before the Booking. In such case, the Customer is entitled to a full refund of the already paid price for the respective Booking. If a cancellation is made less than 24 hours before the Booking, the Customer is not entitled to a refund unless the Client consents to this. In such case, if the Client has given its consent to refund the Client, Lazee will still be entitled to collect and withhold the whole amount of the fee associated with the respective Booking.

Clients are allowed to cancel a Booking only in case of a Force Majeure occurs on their side. In such case, Client shall first make a feasible effort to offer the Customer an alternative and equivalent replacement and only if this is impossible or if the Customer rejects the alternative offer, Client shall cancel the Booking and immediately provide a full refund to the Customer. In such case, Lazee will still be entitled to collect and withhold the whole amount of the fee associated with the respective Booking.

Lazee withholds its right to consider systematic and/or multiple occurrences of a Force Majeure on the side of the Client as a reasonable ground to restrict Client’s access to Lazee or event to ban certain Clients from using Lazee.

If, in addition to this, the Client wants to use its own Booking system, this system shall meet each and all of the requirements set below. Client shall maintain a reliable system for Bookings that is Consumer-friendly and easy to use. The Client bears the responsibility that its own Booking system and software shall be fully compatible with the Lazee Booking system and software.

The Booking system of the Client shall be designed and operated in a manner that prevents double Bookings, Bookings overlapping, Bookings disappearance etc. If for some reason, a Booking is duplicated or overlapping with another Booking, the Client is obliged always to give priority to Bookings made via Lazee over the Bookings made otherwise. Such priority shall be granted even if the later Booking was made via Lazee. Clients are advised to check and adapt their own General Terms and Conditions accordingly to ensure the implementation of this regulation.

The Booking system of the Client shall contribute to the Client Customers’ satisfaction and to the overall Consumers’ satisfaction from using Lazee. Therefore, the Booking system of the Client shall allow the Customer to specify its choice as detailed as possible and feasible. This means that the Booking system of the Client shall be designed in a manner allowing the Customer to be able to choose the date, time, type and scope of the service, particular employee of the Client, special needs and demands etc. In case of a complaint for Bookings duplication and/or overlapping and upon investigation, if Lazee concludes that the Client did not prioritise the Lazee-Customers, the Client shall pay Lazee a penalty amounting up to 1 000 BGN (One Thousand Bulgarian Leva).

Method of Payment. Fees and Taxes


Clients shall use two methods for receiving payments for their services provided via Lazee: (a) card payments; and/or (b) cash payments.

Card payments are processed only through Stripe as a payment services provider that is approved by Lazee.  

For card payments, the Client’s turnover used as a basis for calculation of the fee due and payable to Lazee will be the turnover on their Stripe merchant’s account. Lazee is entitled to monitor and supervise the money flow and the turnovers of each particular Client. For this purpose, Lazee will use Stripe’s “Connected Account” service. Their services allow Lazee to oversee every transaction and also the Client’s balances related to services provided via Lazee. Clients are advised to refer to https://stripe.com/en-gb-bg/connect for more information.

For card payments, the General Terms and Conditions of the respective card scheme are deemed inseparable parts of these General Terms and Conditions. In case there is a discrepancy between them, the Client shall immediately inform Lazee in writing.

By accepting these General Terms and Obligations, Clients agree and give their irrevocable consent that the rolling reserves kept with Stripe will only be refunded to the Client after any of the following (a) all chargeback claims are satisfied; (b) all Stripe fees are covered and paid; and (c) all payment obligations to Lazee have been fulfilled. Clients shall inform Stripes about their obligation thereunder and shall provide written evidence to that effect. This provision has the legal effect of account receivables assignment under Art. 99 ff. of the Law on Obligations and Contracts.

For cash payments, the Client’s turnover used as a basis for calculation of the fee due and payable to Lazee will be the sum of the prices of the services, for which the Customer has made a Booking indicating “cash payment” and the prices of the associated services, which the Client used as a result of its Booking via Lazee. Clients will have to inform Lazee immediately if they have upsold any services to Customers, including about the type of the services and the price of the service.
For their accounts on Lazee, Clients shall pay to Lazee fees as follows:
a) up to 7,5% of the Client’s monthly turnover accrued from card payments;
b) and/orFixed monthly fee due and payable by Clients that are willing to accept cash payments.
The fee under (a) above will be paid immediately when the payment by the Customer has been made and credited to its Stripe merchant’s account.
The monthly fee under (b) above will be paid on the same day of every month from the day the Clients allow the cash payments for their Customers.

Upon delay of the payment of any of the fees due and payable by Clients to Lazee, Lazee will be entitled to a penalty amounting to up to 10 (ten) times the monthly fee. If the delay lasts more than 14 (fourteen) days, Lazee is entitled to immediate restriction and/or ban of the Client’s account with Lazee. In such case, Clients shall not be entitled to any compensation from Lazee for any damages that might have occurred or are otherwise associated with the restriction or the ban of their Lazee account.

Compliance Requirements
General


Clients shall operate their businesses in full accordance and compliance with the regulatory framework and the applicable law as they are amended from time to time.

If a license, a permit, or other administrative act is required for the Client or its officers or employees to provide any of the Services it provides via Lazee, the Client shall only do so subject to the possession of such license, permit or other administrative act. Lazee is entitled, but not obliged, from time to time to request proof from the Clients for such license, permit or other administrative act, resp. – for proof that such is not required.

Clients shall avoid and prevent any act or omission, of which it could be feasibly assumed that they might breach the regulatory framework or harm or infringe other Clients’ rights and/or Customers’ or individuals’ rights. It is not required that damage has occurred in order for a method of operation and conducting business to be declared inadmissible and contradictory to these General Terms and Conditions.

Any breach of this general obligation of the Clients at the sole and independent discretion of Lazee may result in restriction or ban of the Client’s account with Lazee. In addition, Lazee will be entitled to a penalty amounting to 100 000 BGN (One Hundred Thousand Bulgarian Leva) for each separate event of default.

Competition Protection Requirements


Lazee will treat all Clients in an equal, fair and impartial manner that does not intentionally put any of them in a less favourable position in comparison to the other Clients with the sole purpose to give by so giving priority to other Client(s). On their side, Clients are obliged to obey all competition protection and antitrust compliance guidelines.

Lazee does not allow and will not tolerate any prohibited actions or unfair competition practices under the Law on Competition Protection. Any Client that uses Lazee in a manner that is considered such a breach may result in restriction or ban of the Client’s account with Lazee.

Lazee can from time to time request from Clients to verify the competition protection and antitrust compliance of Clients. Upon such request of Lazee, Clients are obliged to provide full and comprehensive information about their relations to their competitors registered on Lazee (including, but not limited to, mail and communication, written explanations, price lists, and promotion plans, to ensure interviews with employees and/or officers etc.).Lazee can review and make a legal assessment of the provided information as to possible breaches against the competition protection and antitrust compliance obligations of the respective Clients. If Lazee estimates that there is, or has been, misconduct on the side of one or more Clients, Lazee is entitled to restrict or ban the Client’s account with Lazee. In addition, Lazee preserves the right to file a report with the Commission for Competition Protection about any disturbing findings.

The monitoring of the Client’s business operation and especially if Lazee concludes that this operation is compliant, does not entitle any of the Clients to consider and to use this conclusion as a justification for their way of operation. Neither Client will be entitled to any kind of compensation if the competent authorities decide otherwise and come to conclusions that differ from the decision and conclusions made by Lazee in the course of the ongoing monitoring. Such inspections are conducted only to ensure compliance with this Terms and Conditions. It is the sole responsibility of the Client to ensure the operation of its own business according to the applicable law.

If, as a result of Client’s misconduct under this Section, Lazee is engaged in any manner in any proceedings before the Competition Protection Authorities and/or the administrative courts, Lazee will be entitled to full compensation for the legal and the administrative costs that occurred as a result thereof alongside with a penalty amounting to 100 000 BGN (One Hundred Thousand Bulgarian Leva).

Customer Care Requirements


Clients shall treat the Customers with due care according to the applicable legal provisions for consumers’ protection. If a Customer or a third party files a claim against a Client for a Service provided via Lazee (including if this is part of a complex case), the Client shall immediately inform Lazee in writing and shall provide full details of the respective claim and proceedings.

Clients shall conduct their business in a manner that prevents any potential claims by Customers towards Lazee, insofar as these claims are based upon Client’s misconduct and breach against their consumer protection obligations. If a Client does not operate accordingly, this may result in the restriction or ban of the Client’s account with Lazee.

If, as a result of Client’s misconduct under this Section, Lazee is engaged in any manner in any proceedings before the Consumer Protection Commission and/or the competent courts, Lazee will be entitled to full compensation for the legal and the administrative costs that occurred as a result thereof alongside with a penalty amounting to 100 000 BGN (One Hundred Thousand Bulgarian Leva).

Personal Data Protection Requirements


Clients shall process any personal data of their Customers and/or any third party with due care and in full observance of all applicable laws and standards.

Clients are fully bound by the Privacy Policy and the Cookies Policy, which represent an inseparable part of the General Terms and Conditions.

If, as a result of Client’s misconduct under this Section, Lazee is engaged in any manner in any proceedings before the Commission for Personal Data  Protection and/or the competent courts, Lazee will be entitled to full compensation for the legal and the administrative costs that occurred as a result thereof alongside with a penalty amounting to 100 000 BGN (One Hundred Thousand Bulgarian Leva).

AML Requirements


Lazee follows strictly all relevant AML and CTF laws, regulations and guidelines (including, but not limited to, FATF, Moneyval, DANS, BNB etc.) Lazee expects all Clients to follow and observe these as well.In particular, it is strictly prohibited that (a) Clients conduct and operate illegal business and/or commit administrative or criminal offences by providing Services to Customers; (b) Clients use funds with illegal origin for financing their business; and (c) Clients use Lazee and/or their Lazee accounts for money-laundering and/or for terrorism financing.
If a Client does not operate accordingly, this may result in the restriction or ban of the Client’s account with Lazee.
If, as a result of Client’s misconduct under this Section, Lazee is engaged in any manner in any proceedings before the DANS, the police and/or the competent courts, Lazee will be entitled to full compensation for the legal and administrative costs that occurred as a result thereof alongside with a penalty amounting to 100 000 BGN (One Hundred Thousand Bulgarian Leva).

Limitation of Liability


In no event will Lazee be liable for any lost profits, revenue or data, indirect, incidental, special, or consequential damages, or damages or costs due to loss of production or use, business interruption, or procurement of substitute services arising out of or in connection with the operation of Lazee and Lazee’s platform and/or app, whether or not Lazee has been advised of the possibility of such damages, and regardless of the theory of liability asserted.
For avoidance of doubt, it is understood and agreed that Lazee only provides an interface where Clients’ offer can meet Customers’ demand. Therefore, Lazee is not responsible and liable in any way for fulfillment of Customers’ obligations and/or for any misconduct by Customers. There is no tripartite relation whatsoever arising out of the use of Lazee App by both, Clients and Customers.
Cap of the liability: Under no circumstances will Lazee be liable to Clients for damages arising out of the use of Lazee platform and/or app, or Services exceeding 1 000 BGN (One Thousand Bulgarian Leva).

Dispute Resolution and Applicable Law


In case of a dispute or disagreement about the meaning, purpose and/or implementation of any of the provisions of these General Terms and Conditions and/or in case of a dispute or disagreement about any aspect of the relations between Clients and Lazee:

Client shall first send their claim to the Support Department of Lazee (mail: support@lazee.app; subject line: Notification of Possible Dispute) alongside (a) a detailed description and explanation of the factual background, (b) the essence of the claim and (c) supporting documents and evidence; and

Lazee shall first send their claim to the contact e-mail (subject line: Notification of Possible Dispute) of the Client alongside (a) a detailed description and explanation of the factual background, (b) the essence of the claim and (c) supporting documents and evidence.

Once a party receives an email alerting about a possible dispute, it shall review the provided documents and inform the claiming party within a reasonable time (not to exceed 10 (ten) working days as to whether the claim is accepted whether fully or partially or rejected whether fully or partially.

If the claiming party is dissatisfied with the response, it shall bring the dispute for resolution to the Mediation Committee. The Mediation Committee is an independent resolution body consisting of lawyers nominated as mediators to assist in resolving disputes between Lazee and Clients.

With accepting these General Terms and Conditions, the Mediation Committee is deemed entrusted by Lazee and Clients to assist in resolving each and all disputes between them in connection with the use and/or the operation of Lazee and/or with the application of these General Terms and Conditions and/or with filling gaps in these General Terms and Conditions and/or any other dispute between Lazee and a Client with regard to the afore-mentioned.

The costs for the Mediation procedure shall be borne by the claimant and defendant as set forth in the Procedural Rules.

If a Party refuses to take part in the Mediation procedure this Party shall pay to the other party liquidated damages amounting to 50 000 BGN (Fifty Thousand Bulgarian Leva), irrespective of the final outcome of the dispute.  

If a Party files a court claim trying to bypass the Mediation clause above, this Party shall pay to the other party liquidated damages amounting to 50 000 BGN (Fifty Thousand Bulgarian Leva), irrespective of the outcome of such court claim.  In any case, Bulgarian law shall apply and govern the relations between Clients and Lazee.

Amendments


Lazee reserves its right to unilaterally amend, alter, supplement and modify these General Terms and Conditions and the attachments thereto. Upon each such amendment, alteration, supplementation and/or modification, Lazee will publish these at the following address: www.lazee.app/client-terms-conditions. It also be available in the app under the Terms and Conditions section. Each amendment, alteration, supplementation and/or modification will enter into force and will become binding upon the Clients at 00:00 of the day following the day of publishing.

The Clients shall perform regular checks about any amendments to these General Terms and Conditions and the attachments thereto. Irrespective if they do so, or not, with the publication they will be deemed informed about the respective amendment, alteration, supplementation and/or modification.

If the Client continues using Lazee after an amendment, alteration, supplementation and/or modification, this will mean that the Client irrevocably agrees with the amended, altered, supplemented or modified General Terms and Conditions.

If the Client disagrees with an amendment, alteration, supplementation and/or modification, the Client shall immediately cease using Lazee and immediately inform Lazee about its disagreement.

In any case, ceasing the use of Lazee irrespective of the reasons therefor, does not release the Client to provide all Services with valid Bookings as of the date of the termination of the contractual relations between Lazee and Client. For the avoidance of doubt, it is understood that an amendment, alteration, supplementation and/or modification cannot be deemed a Force Majeure event releasing the Client from its responsibilities towards Customers and third parties nominated by Customers.

Miscellaneous


These Terms and Conditions, and Client’s rights and obligations hereunder, may not be assigned, subcontracted, delegated or otherwise transferred by you without Lazee’s prior written consent.

None of the parties will be liable for any delay or failure to perform resulting from causes outside its reasonable control, including, but not limited to, acts of God, war, terrorism, riots, embargos, acts of civil or military authorities, fire, floods, accidents, strikes or shortages of transportation facilities, fuel, energy, labour or materials (Force Majeure).

Where Lazee requires that Client shall provide an e-mail address, Client is responsible for providing Lazee with its most current e-mail address. If the last e-mail address provided to Lazee is not valid, or for any reason is not capable of delivering to you any notices required/ permitted by these General Terms and Conditions, Lazee’s dispatch of the e-mail containing such notice will nonetheless constitute effective notice. You may give notice to Lazee at the following address: contact@lazee.app.

Any waiver or failure to enforce any provision of the General Terms and Conditions on one occasion will not be deemed a waiver of any other provision or such provision on any other occasion.

If any portion of these General Terms and Conditions is held invalid or unenforceable, that portion will be construed in a manner to reflect, as nearly as possible, the original intention of the parties, and the remaining portions will remain in full force and effect.

Clients are obliged to review their own General Terms and Conditions and to amend them to the extent needed for them to become fully compatible with these General Terms and Conditions. For the avoidance of doubt, it is explicitly agreed that these General Terms and Conditions will prevail over the provisions of the General Terms and Conditions of the Clients.

The following documents represent an inseparable part of these General Terms and Conditions:
(a)Lazee Privacy Policy;
(b)Lazee Cookie Policy;
(c)Lazee Community Guidelines;
(d)Third parties’ General Terms and Conditions to the extent as explicitly advised and referred to hereinabove.

These General Terms and Conditions and their attachments are the final, complete and exclusive agreement of the parties with respect to the subject matter hereof and supersede and merge all prior discussions between the parties with respect to such subject matter.